Events Terms and Conditions
These Terms and Conditions (hereinafter “Terms”) are effective from February 1, 2022 (“Effective Date”).
These Terms govern your booking requests and attendance at any events held by Stratgranat, S.L., a Spanish company trading as “Allyiz”, with VAT number B-86907953, and registered office at Gran Vía, 6, Ibercenter, 28013 Madrid, Spain (“Event”).
Throughout these Terms, the terms “Company”, “we”, “us” and “our” refer to Stratgranat, S.L., and “you” refers to the individual or business purchasing tickets or attending Event.
Making a booking request for an Event constitutes your acceptance of these Terms and your agreement to comply with them. Please read these Terms carefully before you complete an Event booking request.
These Terms inform you about how Event bookings can be made, changed and cancelled, among other important information.
We reserve the right to amend these Terms at any time, and will provide the most recent version on our website.
Please find below our contact details if you need any assistance with your booking request:
For attending an Event, we may require you to prove your COVID-19 status on arrival at the Event. You can do this by showing:
A ‘Vaccine Passport’ showing double vaccination status prior to the Event.
And a text or email message demonstrating reporting of a Negative Lateral Flow Test result, taken within 48 hours of the event start time.
Submitting an Event booking through our online event booking system does not guarantee you a place at any of our Events. We will issue an automated email confirmation of your booking request. Your place at the Event is not guaranteed until (a) payment of the Event Fee (if applicable) is received and (b) you receive an email from us confirming your place is booked. Payment of the Event Fee must be made at least forty five (45) days before the Event.
If we cannot accept your booking, we will let you know by email and refund any payment made.
It is your responsibility to ensure that the information you provide to us during the booking process is complete and accurate.
We reserve the right to give booking preference to those people who meet any attendance criteria for the Event. If applicable, these criteria will be on our website on the page for the Event.
We reserve the right to request payment of a Non-Attendance Fee. Where insufficient notice of cancellation is given, or none at all, an invoice will be sent by email after the missed Event to complete payment.
When we accept your Event booking, it is incurring costs associated with your booking. If you:
(a) Fail to attend the Event which your booking has been accepted for, or
(b) Cancel the Event with less than forty-five (45) days’ notice in writing to us.
We may charge you a Non-Attendance Fee as liquidated damages. The Non-Attendance Fee represents a genuine pre-estimate of Company’s costs and losses associated with allocating you a place at Event and is proportionate to our legitimate interests in providing training opportunities and logistical arrangement for your stay.
If you are due to pay a Non-Attendance Fee you may contact firstname.lastname@example.org if you wish to make payment by any other method.
Payment of the Event Fee (where applicable)
The Fee for the Event will be informed to you by mail depending on your business profile.
Payment of the Fee should be made through the following methods at your choice:
by bank transfer or
by electronic payment with Visa and Mastercard credit or debit card pay-by-link system that we will provide you when your booking is confirmed by us to you.
If you experience difficulties with making payment, please contact us to arrange an alternative method of payment.
Payment of the Fee must be made at least forty-five (45) days before the Event to guarantee you a place at the Event. If payment of the Fee is not received at least forty-five (45) days before the Event, we reserve the right to reject your booking and offer your place to another applicant.
Your receipt of our invoice and/or confirmation completes our contract with you. Non-payment of invoices are subject to debt collection activity.
We will use reasonable endeavors to describe Event content in the Event descriptions on our website or by mail accurately, but these are intended only to give an approximate idea of the Event.
You acknowledge and agree that Company, in its sole discretion, reserves the right to change any and all aspects of the Event, including but not limited to, the Event name, themes, content, program, speakers, performers, hosts, moderators, venue and time. We are entitled to cancel any booking and/or the Event at any time for good cause (e.g. in cases of force majeure, too few participants, etc.). In such a case, you will be informed immediately of the cancellation.
It is your responsibility to comply with all instructions given at the Event and to comply with all applicable laws, including health and safety laws, fire regulations and any codes of conduct for wi-fi access.
You acknowledge that Company reserves the right to request your removal from the Event if Company, in its sole discretion, considers your presence and/or behavior to create a disruption or to hinder the Event and/or the enjoyment of the Event by other attendees or speakers.
Any and all other costs associated with your attendance (including without limitation any travel and/or accommodation expenses) shall be borne solely by you unless otherwise informed and Company shall have no liability for such costs.
We not have control over any links shared during an Event and does not accept any liability for the content being viewed.
If attendance at the Event makes you privy to any information which is marked, or might reasonably be understood to be, confidential, you shall not use such information for any other purpose other than participation in the Event.
Special dietary requirements must be notified to us in writing, either during the booking process or by contacting us by email before the Event.
We might film and photograph the Event. You consent to being filmed or photographed by Company (or its representatives) and using your name, likeness, image and/or voice in such photographs or films for the purpose of promoting our events, services and products. No remuneration is payable for such use.
Cancellation by You
This cancellation policy applies to all Event bookings once you have received confirmation of receipt of your order including, for example, a confirmation email or an invoice.
These Events are non-refundable (including, if applicable, online events). If you find you are not able to attend the Event after booking a place, please notify us in writing as soon as possible, via email. No refund will be made for any cancellation (except where cancellation is necessitated by mandatory government requirements to self-isolate or travel bans in which case our COVID-19 refund policy will apply) and under no circumstances will we reimburse you for any expenses incurred in making arrangements to attend the Event.
Notwithstanding the above-mentioned, you may transfer your ticket to another person up to seven (7) days before the event when notified in writing to email@example.com and prior written acceptance by Us.
Cancellation by Us
We shall use all reasonable endeavours to provide the Events described on our website, but we reserve the right to cancel or change the Event for any reason including but not limited to situations where the Event is under-subscribed, it becomes difficult for us to deliver the intended content, or for other reasons resulting from events, circumstances or causes beyond our reasonable control.
If the Event is cancelled for reasons outside our reasonable control no refund of the Fee will be given.
Unless otherwise required by law, if the Event is cancelled for reasons within our control, such as the Event being under-subscribed, you will obtain a credit for the ticket price to put towards another of our Events that occurs in the future. No exchange, credit or refund will be given except in the cases established in these Terms.
Limitation of Liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the description of the Event, or event bookings generally, whether express or implied.
We will not be liable to you, or any other person making a booking or attending an Event in your place, for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Cancellation, including any expenses incurred by you in arranging attendance at an Event
Loss of profits, sales, business or revenue
Loss of anticipated savings
Loss of use or corruption of software, data or information
Loss of business opportunity, goodwill or reputation
Any indirect or consequential loss or damage or
Loss resulting from reliance or action or failure to act based on material delivered at the Event.
Nothing in these Terms shall limit or exclude our liability for:
Death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable)
Fraud or fraudulent misrepresentation
Any matter for which it would be unlawful to exclude or restrict liability
Subject to the other provisions in this clause, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with these Terms shall be limited to the total fee paid by you to book the Event.
We may transfer our rights and obligations under these Terms to another organisation.
You need our consent to transfer your rights under these Terms to someone else.
Any written communication to us required under these Terms should be addressed to firstname.lastname@example.org in the first instance.
These Terms constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreement, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter.
Except as set out in these Terms, no variation of the Terms shall be effective unless it is in writing and signed by the parties.
A waiver of any right or remedy under these Terms or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under these Terms of by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under these Terms or by law shall prevent or restrict the further exercise of that or any other right or remedy. If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms.
These Terms are governed by and construed in accordance with the laws of Spain and you agree to accept the exclusive jurisdiction of the courts of Madrid in relation to any dispute that may arise in connection with these Terms.